Security Policy

Sales Centri AI LLC ("Sales Centri", "we", "us") is committed to protecting the confidentiality, integrity, and availability of customer data through layered technical and organizational controls.

1. Security Program

• Enterprise security program aligned to SOC 2 and ISO 27001 practices
• Dedicated security team with 24/7 monitoring
• Risk management and regular control assessments

2. Data Protection

• Encryption in transit (TLS 1.2+) and at rest (AES-256)
• Key management with strict access controls
• Data segregation and least-privilege access

3. Identity & Access Management

• Multi-factor authentication and SSO/SAML support
• Role-based access control with periodic reviews
• Strong password policies and session controls

4. Secure Development

• Secure SDLC with code reviews and dependency scanning
• Regular vulnerability scanning and penetration testing
• Change management and deployment controls

5. Logging & Monitoring

• Centralized logging and anomaly detection
• Audit trails for administrative and data access events

6. Incident Response

• Documented incident response plan with defined SLAs
• Customer notification consistent with applicable laws
• Post-incident reviews and corrective actions

7. Business Continuity

• Redundant infrastructure and regular backups
• Disaster recovery testing and RTO/RPO objectives

8. Compliance

We maintain compliance with applicable laws and frameworks including GDPR and CCPA. See Trust & Compliance for details.

9. Contact

Security inquiries: [email protected]